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On the Importance of Prioritizing and Defining a Desired Outcome

By | Blog, Personal management | No Comments

Every day multiple things require our attention: projects that are due, recent developments in the office, last-minute changes, unexpected calls and emails from colleagues, bosses and clients, and the list goes on. A constant flood of information, requests, updates and demands doesn’t stop and wait for us to catch a breath, regroup and brace ourselves for more to come; we get frequently interrupted, frustrated and more and more overwhelmed by new and important additions to our already full plates. This may sound like mayhem to some, but to others it is just another day at work. So what do we do when there is so much that needs to be done? Trying to manage everything at once or as soon as it presents itself clearly doesn’t work. In fact, this strategy only leads to more frustration, stress, mental and physical exhaustion, and eventually to the mere thought of going back…

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Part 1. Major Time Wasters: What Employees Can Do Today In Order to Enhance Their Productivity

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America is a global economic superpower obsessed with competitiveness — but are we as productive as we could be? While American workers do put in long hours and have notoriously few vacation days, they only rank third on The Global Competitiveness Report of 2014-2015, according to the World Economic Forum. The precept of longer office hours being tantamount to greater productivity is a major misconception that actually undermines productivity by downplaying the health risks associated with longer working hours. It’s not only the stress of long hours that eats into employee productivity — boredom, disconnect and disinterest with their work prompt workers to engage in activities that are not related to their jobs, such as web surfing and socializing with other employees. According to a survey from Salary.com, every day 64% of American employees spend time on the internet browsing, shopping, checking social media updates or otherwise managing their personal…

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How Changing the “Frame” Can Help Reshape Experiences with Colleagues

By | Behavioral style, Blog, Communication, Personal & Team Development, Personal management, Team building | No Comments

Imagine the following scenario: You are assigned to a new team for a project and while most of your new teammates are easy-going and friendly people, one person seems somewhat disagreeable. When you are late to work by a couple of minutes, your colleagues don’t seem to notice or joke lightly about your tardiness, whereas this person tells your straight up that being late is unacceptable. Upon completion of an important assignment, you get congratulated by your teammates – except for this one person who after a quick “Good job” goes on to tell you about every single mistake you made and how it devalued your work. In a situation like this, you are tempted to think “That person always picks on me! He/she must hate me.” What happens next – whether you decide to confront your colleague or seek to avoid any contact with him/her, etc. – is going…

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Identifying and Removing Obstacles

By | Blog, Personal & Team Development, Team building | No Comments

We all face numerous obstacles at work, large and small. When you have a team, additional problems can surface based on employee dynamics and pressures related to task performance, training, understanding and motivation. As a business owner or manager, you want your team to be high performing, have high morale and be eager to participate. It’s important that you pay attention to employee behavior and recognize when lack of sufficient communication and anger issues stemming from unfulfilled expectations or facing pressures, cause problems that can accelerate into large obstacles. An employee at your company can face obstacles in many ways. Understanding what these obstacles are can help you identify and remove them, leading to greater employee satisfaction and higher productivity. Step 1: Brainstorm all of the obstacles. Begin by brainstorming all possible obstacles. This can range from concerns such as not enough time; conflicting job priorities; lack of opportunity to…

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Get The Most From Your Subordinates With These 11 Do’s And Don’ts Of Providing Effective Feedback

By | Blog, Communication, Customer service | No Comments

Guest blog by: Jillian Petrova Employees require effective feedback in order to deliver their best at work, and it is up to their managers to provide them a productive feedback. But what exactly is “effective” feedback and how can a manager be effective in his or her feedback? Read on to know more about how you as a manager can provide your employees with feedback that will help them deliver their utmost at the workplace. Don’t: Exaggerate Avoid the use of the words “always” and “never” as these will only antagonize your subordinates and not make them receptive to what you have to say to them. Do: Be Timely The best feedback is a feedback that is delivered quickly. If you take your sweet time about delivering the feedback, your subordinate may not recall the exact details of the event that took place, rendering the feedback irrelevant. Don’t: Resort To…

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Feuding Employees: 5 Practical Tips For Managing Employee Conflict

By | Blog, Culture and values, Team building | No Comments

Sometimes the hardest part of a job isn’t even doing the job itself, but rather dealing with the difficult people all around. Employees who don’t get along, or are moody and combative, can make a hostile environment for everyone. The reasons for employee feuds are numerous, and can vary from something as seemingly small as differences in opinion on the coffee order to more major things such as distribution of responsibilities or power struggles. It is impossible to completely avoid employee disputes and disagreements in even the best of work environments; personalities, habits, principles and personal values differ from one individual to another, so some employees will naturally “click”, whereas others will have a hard time interacting and collaborating with each other. While the conflicts can prove unsettling, in some cases employee disputes are not entirely bad for a workplace. Groups of like-minded people or those employees who always strive…

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How to Deal with an Angry Employee

By | Behavioral style, Personal & Team Development, Team building | No Comments

It takes all kinds of people to work together to make a team perform at its best. Unfortunately, at times some of these people can be disgruntled, discouraged or overtly upset employees– either with you as the boss or with the company. It can take just a few people or at times even just one upset employee to derail a project or cause upheaval in your workplace. Hence, having a method of handling frustrations and a process for dealing with irate employees is essential for ensuring your workplace productivity and morale. Recognizing Signs and Behavior People who are upset can act out in a variety of ways. Some might come into your office and yell and curse, while others adopt a passive-aggressive stance and don’t admit they are upset, but are not productive. Others can turn the anger or frustration internally and become depressed and function at a lower rate….

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Too Stuck in Your Ways? The Upside and Downside to Being Compliant

By | Behavior Style and Values, Blog, Team building | No Comments

The “High Cs” They are always on time, never miss a meeting or a deadline, and invariably know what is the right thing to do in every situation; these efficient people-engines bring a sense of stability, certainty and orderliness into every workplace that is lucky enough to have them. Because at The Collaborative we rely on DISC quite a bit, we simply call them the “High Cs,” where the “C” stands for “Compliance” or “Conscientiousness,” a measure of personal behavior that outlines one’s typical response to rules and procedures set by others. High Cs can be described as exacting, systematic and unbending; they value the rules and believe in following them to the letter. On the other end of the scale we have the “Low Cs,” people who are more flexible, open-minded and unsystematic. Employees working in the same environment can differ greatly from one another based on where they…

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On Teambuilding: Essential Components of Building Highly Effective Teams

By | Behavior Style and Values, Behavioral style, Blog, Team building | No Comments

Let’s Talk Teams Why? For one, because in a modern workplace employees don’t often work in complete isolation from one another; more and more companies rely on teams to carry out projects and implement new initiatives. It goes without saying that a collective effort generally makes a greater impact and produces better results than any individual endeavor. The larger the scale of a project, the more it is necessary to employ diverse talents and skills in order to achieve the desired outcomes. Given the usual time constraints, a single employee, no matter how gifted or experienced he/she may be, can only accomplish so much, whereas a team can achieve the objective using less time and fewer resources. Teamwork Bolsters Productivity At a very basic level, it really is just common sense: The sum of separate productivities will be greater than any individual effort. However, that’s not all that there is…

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Marketing Strategy

Developing Employees into Brand Ambassadors, Building Up Your Brand

By | Blog, Marketing, Marketing communications, Marketing strategy, Marketing Strategy & Communications | No Comments

A company’s brand is undeniably one of its greatest assets, and some of the best-managed companies of the world devote considerable resources to their brand management. A strong brand makes a difference in the marketplace and can separate your company from the competition. Strong brands, regardless of the actual size of the company, take time to make, as well as effort to perfect and maintain.  To ensure the brand’s growth, companies need to invest time and resources into increasing their brand’s awareness and interest among present and potential customers, improving customer communication across all available channels, and optimizing positioning of the brand in the marketplace. In order to achieve these and other similar branding goals, many companies concentrate their efforts on outbound advertising strategies and campaigns that usually do not offer any sort of success guarantee. Additionally, social media proliferation, as well as numerous machinations and scandals that have surfaced…

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