FAQ

What methods of payment do you accept?
We accept Visa, Mastercard, Discover, and American Express.

How long will it take to get my products?
In-stock products are typically shipped within 24 hours and sent via USPS 2-day mail. Once products have shipped, you can track your order by visiting your Orders Page and clicking on the appropriate order.

Do you ship outside of the United States?
Please contact us at [email protected] for international delivery options and pricing.

How do I access downloadable products?
You can access your downloads from your personal downloads page. To get there, click here or go to the Account details page (under the Products menu). There, click the link that says Downloads on the left.

What if I’m not satisfied with my purchase?
Our goal is your complete satisfaction. If you aren’t 100% delighted with your order, please contact us at [email protected] and we’ll do our best to address your issues.

Do you provide bulk discounts?
We offer bulk discounts on orders of more than five items. Please contact us at [email protected] for more information.

I don’t see my question here.
Send us an inquiry from our Contact Us page or contact us directly at [email protected].