Discovering: Identify Needs, Wants, and Pain Areas

Guest post by John Naples, Encore Consulting Group WHEN I FIRST STARTED in sales, I was as green as they come. I entered the field directly after graduating from college and went to work for Lanier Worldwide in the highly competitive telecommunications industry. I was trained to hit the streets in San Diego’s Mission Valley and […]

Matching Styles: How Adopting a New Boss’s Behavioral Style Can Help Employees Succeed

As a rule, it is worrisome when a new boss comes on the scene, especially if you were comfortable working under the former one. You could have been doing a good job, but then you get a boss that is very different from you or from your previous manager. All of a sudden what you […]

How Changing the “Frame” Can Help Reshape Experiences with Colleagues

Imagine the following scenario: You are assigned to a new team for a project and while most of your new teammates are easy-going and friendly people, one person seems somewhat disagreeable. When you are late to work by a couple of minutes, your colleagues don’t seem to notice or joke lightly about your tardiness, whereas […]

Too Stuck in Your Ways? The Upside and Downside to Being Compliant

The “High Cs” They are always on time, never miss a meeting or a deadline, and invariably know what is the right thing to do in every situation; these efficient people-engines bring a sense of stability, certainty and orderliness into every workplace that is lucky enough to have them. Because at The Collaborative we rely […]

The Importance of Cultural Fit

When you don’t fit in at your workplace, it just doesn’t feel good to be there. You might think there is something wrong with you, and try everything to make it work. An article in The Wall Street Journal on April 10, 2014, entitled “Making Sure the Boss Is the Right Fit”, states that “a […]

It’s Not WHAT You Say Sometimes….

And sometimes it is. When we communicate with others, the words we use are only a small part of the exchange. As we talk, others who are listening are focused on our body language, our tone and the pace of our speech. We may spend a great deal of time getting the message “right” only […]