If you want something, sometimes the best approach is to ask for it. We ask customers to buy our products; we ask potential investors to put their trust – and money – into our ideas; we ask for salary increases and promotions; we raise complaints, etc. Some people just ask naturally but in many cases […]
And sometimes it is. When we communicate with others, the words we use are only a small part of the exchange. As we talk, others who are listening are focused on our body language, our tone and the pace of our speech. We may spend a great deal of time getting the message “right” only […]