Discovering: Identify Needs, Wants, and Pain Areas

Guest post by John Naples, Encore Consulting Group WHEN I FIRST STARTED in sales, I was as green as they come. I entered the field directly after graduating from college and went to work for Lanier Worldwide in the highly competitive telecommunications industry. I was trained to hit the streets in San Diego’s Mission Valley and […]

Six Keys to Confident Communication

Why is it that oftentimes the smartest, most intelligent people have the most difficult time communicating their thoughts and ideas in a way that others can have the chance to fully understand? Most professionals have had the experience of sitting in an audience or in a meeting waiting for someone to speak that they’ve been […]