I’ve been taking a tap dancing class at the local studio in my town for several weeks now. I joined […]

I like to read the “Dear Abby” section of the newspaper. Yes, I know that Abby is gone and it’s […]

I generally regard the world – and my life in particular – as a place to watch, wonder and learn. […]

One of the biggest challenges in most of our day-to-day interactions is that we need to be able to get […]

In my “Dealing with Difficult People” class, at the opening of the class, I say there is just one important […]

When dealing with difficult people, an important question we need to ask ourselves is,are they really that difficult? Often, labeling […]

As the holidays approach, many people begin to make plans for where they’ll go and what they’ll do. For many […]

Clear communication does not come easily to most of us. In order to communicate clearly and effectively with other people, […]

I was hardly surprised to read today that a new study shows that 80% of Twitter users are “All About […]

Dealing with difficult people often means dealing with people whose core values are different than our own values. Much like […]